Webinar Wednesday: Values, Cultures, and Conflicts--Resolving Conflict and Solving Problems Across the Cultural Divide

The ability to recognize and appropriately respond to “cultural” differences in conflict style is critically important in effectively managing and resolving conflicts. The practical “four-quadrant intercultural conflict style model” developed by Dr. Mitchell Hammer provides a rich framework for increasing competence in cross-cultural conflict resolution.

Outcomes for this Webinar included:

• Understanding differences that “make a difference” in conflict resolution through the lens of the  four-quadrant intercultural conflict style model
• Recognizing differences in conflict styles of various cultural and ethnic communities throughout the world
• Learning about the Intercultural Conflict Style (ICS) Inventory

Presenter

Mitchell R. Hammer, Ph.D.
Consultant, Author, and Professor Emeritus, American University

Link to Biography