The Office of Foreign Labor Certification (OFLC) has implemented a dedicated Help Desk unit at the Chicago NPC to serve as a resource to employers or their representatives filing LCA. The Help Desk e-mail box will be monitored daily during business hours, and inquiries will be handled as expeditiously as possible.

For technical assistance with the LCA Online System:

Contact [email protected] for computer-related issues, such as:

  • access to the system
  • resetting user passwords
  • computer system problems


For other LCA program assistance:

Contact [email protected] for program-related questions/issues, such as:

  • General LCA Question
  • Case Status Inquiry
  • LCA Account Question/Issue


In the subject line, please include the [LCA Case Number] and one of the following references:

  • General LCA Question
  • Case Status Inquiry
  • LCA Account Question/Issue
Example: [LCA Case Number] Case Status Inquiry


In the body of the e-mail
, please include the following information:

  • LCA Case Number
  • Contact information (return phone number or e-mail address)
  • Relationship to applicant
  • Your specific question and/or additional information, such as employer name or specific filing issue


See the attached Fact Sheet for more information.