Learning & Training Programs Terms and Conditions

Cancellation requests must be made in writing through this form no later than 2 weeks before the live start date of the virtual training. There is a $100 cancellation fee if the cancellation request is received in writing at least 2 weeks before the live start date of the virtual training. No refunds will be issued if the cancellation request is made less than 2 weeks before the live start date of the virtual training, unless the virtual training is cancelled by NAFSA. If the virtual training is cancelled by NAFSA, full refunds will be issued.

Refunds minus the cancellation fee, if approved, will be processed 2 to 4 weeks after the live virtual training takes place. If payment is made by credit card, a credit will be issued to your credit card account; otherwise, a refund check will be issued.

Requests for all other changes to registration must be made in writing through this form and will be considered on a case-by-case basis.

It is the responsibility of the participant to ensure that the technology, including online conference platforms, properly works on the computer/device that will be used for the training. Refunds will not be issued for technical or connectivity issues experienced by participants.

Learn more about Core Education Program (CEP) Workshops and Current Topic Learning Labs.

Cancellation requests must be made in writing through this form no more than 15 days after the date of purchase for trainings that have not been accessed. There is a $100 cancellation fee if the cancellation request is received in writing within 15 days of purchase. No refunds will be issued if the cancellation request is made more than 15 days after the date of purchase.

Refunds minus the cancellation fee, if approved, will be processed 2 to 4 weeks after the live virtual training takes place. If payment is made by credit card, a credit will be issued to your credit card account; otherwise, a refund check will be issued.

Requests for all other changes to registration, including transfers, must be made in writing through this form and will be considered on a case-by-case basis.

Learn more about e-Learning Courses, e-Learning Express, and e-Learning Seminars.

Cancellation requests must be made in writing through this form no later than 2 weeks before the live start date of the MDP. There is a $100 cancellation fee if the cancellation request is received in writing at least 2 weeks before the live start date of the MDP. No refunds will be issued if the cancellation request is made less than 2 weeks before the live start date of the MDP, unless the MDP is cancelled by NAFSA. If the MDP is cancelled by NAFSA, full refunds will be issued.

Refunds minus the cancellation fee, if approved, will be processed 2 to 4 weeks after the MDP ends. If payment is made by credit card, a credit will be issued to your credit card account; otherwise, a refund check will be issued.

It is the responsibility of the participant to ensure that the technology, including online conference platforms, properly works on the computer/device that will be used for the training. Refunds will not be issued for technical or connectivity issues experienced by participants.

Learn more about the Management Development Program.