Access updated version of the Intercultural Communication & Training Toolkit (ICT) June 2022

The lntercultural Communication & Training (ICT) Toolkit is a practical document that is meant to be applied. You may find it helpful to read it straight through, or you may skip around to where your interests lead you or as the need arises. You may already have a plan to implement a certain kind of training that can be further supplemented with the information provided here. The ICT Toolkit is not designed to make you an expert
intercultural trainer, but it suggests first steps for starting a new phase in your intercultural training journey.

In using the ICT Toolkit, you will be able to:

  • Plan and implement a basic program of intercultural training.
  • Design and deliver a basic intercultural training workshop.
  • Understand and apply common ICT training methodologies.

While the ICT Toolkit was written primarily for the international education professional who is relatively new to the field, it may be useful for anyone who wants to understand and apply the basics of creating and delivering intercultural training, including:

  • graduate students exploring career options in international education;
  • early career, pivoting, or seasoned professionals adding intercultural work to their repertoires;
  • senior officials leading but not necessarily performing this work; and
  • practitioners with diversity, equity, and inclusion (DEi) experience interested in adding international-intercultural perspectives and methods.

Note that the ICT Toolkit can and should be applied to your own circumstances. Faculty and teaching assistants may apply intercultural concepts in the classroom or with research groups. Staff and student leaders might apply this in their offices, advising practice, orientation, and campus life. Program providers might utilize this resource in their practice. Students in transition programs may also benefit from intercultural training during orientation and first year experience programs. Readers should choose objectives, examples, and points of emphasis according to their own context.

Thank you to the Teaching, Learning and Scholarship Knowledge Community Subcommittee Authors! 

Meredith Henderson, EdD (ICT Subcommittee Chair 2020-21)
Nicholas Dunn
Althea Gordon, MA
Hannah Marie Morris, PhD
Alison Owens, MA
Liliana Gabriela Casanova Rangel, MA
Kandy Turner, EdD