Author Talk

What can international educators learn from health care, manufacturing, and other sectors? Surprisingly, a lot! In Achieving More With Less: Lean Management for the International Student Office, David L. Di Maria shows how tried-and-true lean management strategies and tools adapted from various industries can improve processes in international offices. At a time when most international offices must show greater returns on investment with fewer resources to allocate, this publication provides the tools and knowledge you need to make the most of the assets at your disposal.

In this event, the author will discuss this compelling topic and share highlights from the book.

David Di Maria, EdD

David Di Maria
University of Maryland, Baltimore County
David L. Di Maria is senior international officer and associate vice provost for international education at the University of Maryland, Baltimore County. His responsibilities include leading internationalization strategy and overseeing the programs, services, and activities of UMBC’s Center for...

Joann Ng Hartmann, MS

Joann Ng Hartmann
NAFSA: Association of International Educators
Joann Ng Hartmann, MS, is the senior director for international enrollment management-international student and scholar services and volunteer engagement at NAFSA: Association of International Educators. In her capacity, Joann provides strategic leadership, development, and implementation of...