International Student and Scholar Services

Contributing to Comprehensive Internationalization

Crisis Management

Office Administration

Orientation, Retention, and Student Services Programming

Student and Scholar Advising

Tiff Hayes

Tiff Hayes (she/her) has worked in higher education for 17 years, with the last 10 in international education at Portland Community College (PCC) in Oregon as the International Student Life Coordinator. Tiff understands the transformational power of equity and inclusion in education and draws on her

Stretching Your Budget in Challenging Times: Resources for Intensive English Programs

A panel of Intensive English Program directors will share their experiences and approaches for managing their budgets in the face of challenges including the pandemic and decreased enrollment. Attendees will have the opportunity to ask questions and are encouraged to share their own ideas or

THRIVE Act Veterans Benefits Provision Poses Unexpected Challenge to Use of Incentive-Based Agents for International Student Recruitment

On December 21, 2021, President Biden signed into law the Responsible Education Mitigating Options and Technical Extensions (REMOTE) Act, which amended veterans benefits provisions at 38 USC 3679 and 3696 to once again allow schools to engage in incentive-based arrangements to recruit foreign

Cross-Campus Collaborations to Enhance Diversity, Belonging, Inclusion, and Equity (DBIE) Work

As institutions across the country help students navigate difficult conversations about identity and race, DBIE (Diversity, Belonging, Inclusion, and Equity) initiatives have become an increasingly urgent priority. How can ISSS practitioners understand the complex intersectionality of the

Releasing Records to the Government: FERPA and Other Key Factors

The government is closely analyzing the data you provide, paying attention to your international students and faculty, and planning visits. When federal agents come calling, is your campus equipped to handle requests for information in a way that meets your legal obligations to the government and

Cross-Cultural Dynamics in Crisis Management

Our presenters provide tangible solutions for providing the best cultural programming experiences possible by reaching out to intentionally meet the needs of the different EV profiles and provide appropriate, compliant, programming for each. The presenters will also cover how to keep the records

Immigration Regulations: Where to Find Them, How to Use Them

David Fosnocht, NAFSA's director of immigration practice resources, shares insights on how to find and use regulations accurately in your reasoning and decisionmaking. Using advising examples, he will show how to elicit relevant facts, overcome common misunderstandings, and identify applicable rules

Hiring International Employees – Creating and Evaluating Sponsorship Policy

As federal immigration practices and rules evolve, even schools with established sponsorship programs will want to periodically reevaluate their own approach to ensure compliance and efficacy. This webinar will provide you with key factors to consider when creating and evaluating your institution’s

Effective Social Media For Promotion and Engagement

Effective social media communication is a necessity for international education professionals. Social networks provide a valuable opportunity to connect with both new students and students participating in current programs.

Developing Resilience in the Dynamic International Education Environment

In this NAFSA e-Learning seminar, psychology and counseling experts will discuss ways in which professionals can increase their resilience to cope with the dynamic nature of the field. Participants will learn how to apply proven methods to cultivate a supportive office culture; how to recognize and