e-Learning Seminar
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This webinar provides insights to PDSOs, DSOs, and senior school administrators who oversee F or M programs that have yet to complete the recertification process.


Is your institution ready for recertification? Don’t worry! Preparing a recertification package is a straightforward process if you understand the steps involved. Whether you are preparing to submit your recertification package or are awaiting recertification notification, this webinar will help you gain tips and strategies to successfully navigate the process. In this webinar, you will learn about notification of eligibility, timelines, and filing requirements, as well as SEVP review and adjudication. Major issues, including I-17 updates, Requests for Evidence (RFEs), and processing times are covered. Participants will also leave with best practices for working with their institutions to obtain necessary documentation and information.


During the webinar, participants will:

  • Gain a clear understanding of the timeline and steps required for recertification
  • Build their knowledge of instructional sites and other required reporting areas
  • Learn how to troubleshoot recertification issues and utilize resources


Robin Catmur
Director of International Student, Scholar, and Immigration Services (ISSIS), University of Georgia

Robin Catmur is director of international student, scholar, and immigration services in the Office of International Education at the University of Georgia (UGA). She has been in the field of international education since 1995. Robin moved from her previous position as director of visa services at Dartmouth College in New Hampshire to the University of Georgia in the summer of 2010. In her current position at UGA, she manages all permanent residency work for UGA and supervises six colleagues who process immigration sponsorships for more than 2,400 international students, scholars, faculty, and staff at UGA.

Robin is also the scholar/employment regulatory ombudsperson for NAFSA's southeast region. She is a member of NAFSA’s Trainer Corps and routinely presents workshops pertaining to nonimmigrant and immigrant visa sponsorships. Raised in India, Canada, and several places in between, she holds a bachelor’s degree in international development from the University of California-Davis and a master’s degree in globalization studies from Dartmouth College.

Joann Ng Hartmann
Associate Director, Center for International Education, University of Tennessee-Knoxville

Joann Ng Hartmann is associate director at the University of Tennessee’s (UT) Center for International Education. Joann is responsible for managing the International Student and Scholar Services unit and serves as PDSO and ARO for UT. Joann has served in various capacities on the NAFSA Region VII team, including NAFSA KC-ISSS (Knowledge Community for International Student and Scholar Services) representative and regulatory ombudsperson for student issues.

On the national level, she is chair of the KC-ISSS Subcommittee for Professional Development, a role that oversees the ISSS Core Educational Program workshops. Joann is a member of NAFSA's Trainer Corps. She has presented many workshops and sessions at state, regional, and national conferences. She holds an MS in organizational communication from the University of Louisiana-Lafayette.