This course is part of the bundled Intercultural Competence e-Learning Express series. The other two courses in this series are Decoding Intercultural Competence and Training for Intercultural Competence.
In this course, you’ll transform your approach to global engagement by moving beyond surface-level observations toward a deep, research-backed mastery of Intercultural Competence (ICC). Guided by experts Althea Gordon and Yongling Gorke, you’ll explore why ICC is no longer just an "extra" skill, but a vital professional requirement for fostering equity, student well-being, and sustainable international partnerships.
Learning Outcomes
After completing this NAFSA e-Learning Express Course, participants will be able to:
- Articulate the importance of intercultural competence in communication.
- Develop strategies for effectively navigating various scenarios using intercultural competence.
- Explore assessment and avenues to further develop intercultural competence.
This e-Learning course is led by Althea Gordon and Yongling Gorke. Althea is the campus registrar at The University of the West Indies’ Global campus and Yongling is the assistant director of the Office of Global Learning at University of North Carolina-Charlotte.
Ready to start learning?
Ready to start learning? When you register, you will have 60 days to experience your content when it's convenient for you! Look for your access link in your registration receipt, on your MyNAFSA page, or by going directly to the learning portal.
For details on registering and accessing, review the FAQ page.

