This course is part of the Intercultural Competence e-Learning Express series. The other two courses in this series are Decoding Intercultural Competence and Training for Intercultural Competence. You may access the Developing Proficiency in International Communication series.
In this course, you’ll advance your leadership and training capabilities by learning how to embed Intercultural Competence (ICC) into the very fabric of your organization. Guided by experts Chad Goeden and Nick Dunn, you will move beyond personal growth to explore institutional transformation, learning how to turn cultural friction into a catalyst for team synergy and global employability.
Learning Outcomes
After completing this NAFSA e-Learning Express Course, participants will be able to:
- Identify strategies for helping students and staff adapt to different communication styles.
- Explore various programming and training options for supporting sojourners through cultural adjustment.
- Reflect upon the roots and impact of biases, and how to be mindful of them as part of our professional roles.
This eLearning course is led by Nick Dunn and Chad Goeden. Nick is the founder of Uplift Culture Consulting and Chad is the senior associate director for international programs at Columbia University.
Ready to start learning?
Ready to start learning? When you register, you will have 60 days to experience your content when it's convenient for you! Look for your access link in your registration receipt, on your MyNAFSA page, or by going directly to the learning portal.
For details on registering and accessing, review the FAQ page.
Build Your Competencies
NAFSA International Education Professional Competencies 2.0 outline the abilities, skills, and foundational knowledge necessary for successful international educators. Learn more about NAFSA Competencies 2.0.
This learning content targets the competency categories of Communication and Inclusion & Equity.

