Inclusion and Equity
Intercultural Communication in Practice
2007 Spotlight Shoreline Community College
When Shoreline Community College was built in a Seattle suburb 10 miles from the Space Needle in 1964, the wooded, 83-acre campus was designed to look like a Japanese botanical garden. The student union, the PUB, was an acronym for Pagoda Union Building, and until the 1990s its sports teams competed as the Shoreline Samurai. That nickname was abandoned after student leaders decided it was demeaning, and today Shoreline athletes take the field as the Dolphins.
But Shoreline itself is more international than ever, with a record 643 international students enrolled in 2006-07 and scores of students along with faculty studying overseas each summer. Many of these ambitious programs were spawned by an initiative the college took in 2001 when it created an International Programs Advisory Committee (IPAC) with an annual purse of $20,000 to disburse grants to faculty to develop short-term study and service abroad projects. That next summer, faculty led dozens of students on three-week study trips to Antigua, Guatemala; Monterrey, Mexico; and London, England. Every summer since then, 45 to 70 Shoreline students have headed off to earn credit in China, Japan, Ireland, Greece, Turkey, Namibia, South Africa, Thailand, Honduras, Peru, Argentina, Iceland, and elsewhere.
Through Shoreline’s membership in the Washington Community College Consortium for Study Abroad, students also can take classes during the fall, winter, and spring in London, Florence, Paris, Salamanca, and San Jose, Costa Rica. From 1999 through 2006, 120 Shoreline students studied abroad through the consortium, and three Shoreline professors taught classes overseas.
In a region replete with excellent community colleges, Shoreline must scramble for students, despite its excellent track record in sending graduates to the University of Washington for four-year degrees. The commuter college, two miles inland from Puget Sound, is the tenth largest of Washington’s 34 community colleges. In addition to awarding associate degrees in arts and sciences, it prepares students for careers in health, technology, and computers and has an award-winning automotive training center. Most of the international students who make their way to Shoreline seek to transfer to universities, says Thalia Saplad, executive director of the Office of International Programs. “For international students, business is number 1. Our engineering, health occupation, and nursing programs are also draws, as well as biotechnology.” Many international students come from Asia, with the largest numbers from Indonesia, Hong Kong, Korea, and Japan.
After two presidents departed in four years, Shoreline found stability when civil rights attorney Lee D. Lambert was promoted in 2005 to interim president and later given the job on a permanent basis. Through it all, support from the top for Shoreline’s internationalization was unwavering. The commuter campus earmarked $85,000 in 2005–06 and another $85,000 in 2006–07 toward internationalization projects, including grants for faculty development, study abroad scholarships as well as improved services for international students. “The administration is very supportive of building programs and curricula that prepare our students to be global citizens,” says Saplad.
Praise from Accreditors
The Northwest Association of Schools and Colleges and Universities commended Shoreline in 2002 for “its excellent international studies program.” The visitors left “impressed by the exemplary and creative efforts to recruit and accommodate international students and to use resources from the success of that program to encourage faculty and students to travel and study abroad.”
A 10-person staff works on international programs and advises the growing ranks of students from around the world. “We’ve made a concerted effort in the past several years to integrate our international education programs and our international students with the rest of the campus,” says Saplad. “More and more international students have taken leadership positions in our student government. They hold eight of the 12 executive offices this year.”
International Peer Mentors
Mari Kosin, assistant director of international student services, laid the groundwork for the emergence of international students into leadership positions with a program she started five years ago called International Peer Mentors (IPM). Five students are selected annually for these paid positions, in which mentors help newcomers to the United States adjust to life at Shoreline and in the Seattle area. The mentors take diversity training alongside full-time college staff and help shape both educational and extracurricular activities for their peers.
“They play a major role in our orientation for international students,” says Saplad. “They’ve helped get more international students to partake in activities and to get more involved in their education. They undergo professional development with my staff and we send them to conferences around the state. It’s the first time in years where international students have really seen themselves as part of the institution.”
Colleen Ferguson, assistant director of international education, said the first international students to run for campus-wide office were veterans of the International Peer Mentors program. “They learned a lot about the institution and how it worked. They had the confidence to apply for posts in student government because they had held these IPM leadership jobs for a year,” she says.
An Exploration of Irish Literature and Culture
The International Programs Advisory Committee, which includes two Shoreline students, two staff members, and a broad representation of faculty, sifts through faculty proposals for summer study abroad courses and decides which ones to fund. Gary A. Parks, a professor of English literature and creative writing, received a green light from IPAC to take creative writing students to Ireland in August 2006 to explore the sources of inspiration for W.B. Yeats, James Joyce, and other authors and to craft stories of their own. In addition to viewing the Book of Kells in Trinity College in Dublin and standing before the majestic Cliffs of Moher jutting into the Atlantic off County Clare, they attended a poetry slam at a pub in Galway and worked up sketches about life in nineteenth century, famine-stricken Ireland while visiting Inishmore, birthplace of novelist and activist Liam O’Flaherty.
“The driving query of the class was that I wanted people to explore the question of why such a small nation has produced so much great literature,” says Parks, who has taught at Shoreline for 16 years. Six men and two women, all 21 or younger, signed up for the course, which cost $2,400 plus $600 for meals. Given a choice of taking an introduction to Irish literature or a short story writing class, all opted for the latter, “which simplified things for me and made it a bit more fun,” he says.
He had students read excerpts from Mackin’s 1955 novel, Rain on the Wind. “We did the Yeats pilgrimage to Sligo, and visited Inishmore, an island in the Gaeltacht off the west coast of Ireland,” he says. “A lot of native speakers there still speak Irish. Liam Flaherty’s stories get mystical in places, and when you read them on Inishmore you can really understand how this place would give rise to these stories.”
“It was a great experience,” says Parks. When the students came home, half signed up for an Irish literature course that he inaugurated at Shoreline that fall. “That class filled up with 27 students. It was a nice follow-up in terms of internationalizing the campus,” he says.
Service Learning in Jamaica
One of the most frequent fliers on Shoreline’s faculty is psychology professor Robert B. Thompson, who regularly leads students on a 16-day summer service learning trip to the Blue Mountains of Jamaica, where they volunteer in the schools of a rustic village. Thompson worked as a psychologist alongside the Peace Corps in that same village two decades ago and has returned with students ever since, first while teaching at Rollins College and over the past 13 years at Shoreline.
“It’s a village without electricity only 25 miles from downtown Kingston, but very difficult to get to. We have to go up the mountain by four-wheel-drive truck,” he says. “The students live at the houses of two coffee farmers and work within the community, primarily tutoring in two elementary schools.” Thompson twice has spent six-month sabbaticals in the Blue Mountains and returned to campus in 2006 determined to help the Jamaican farmers secure a niche and better prices in Seattle’s food markets for their rich coffee beans.
“I recruit the students out of my psychology classes,” says Thompson. “They are very diverse. On this summer’s trip, 75 percent have never before traveled outside the Northwest. It’s a unique opportunity for them. I have three students over age 50, several in their 30s and 40s, and students who are 18, 19 years of age.”
Both Thompson and the students find the readjustment upon return to Seattle challenging. “You’re bombarded with the technologies, the lights, noises. Everybody’s in a hurry. Once you get accustomed to a certain rhythm, it’s very difficult to come back and be thrown into another culture,” he says. “The students see their culture and their surroundings in a different way.” Some, he adds, change career paths so they can deal directly with the poverty they saw in the Blue Mountains.
A Commitment to Multicultural and Global Awareness
Thompson, who served on the IPAC for four years, says Shoreline “definitely is an unusual community college. A lot of four-year schools don’t support the type of unique (study abroad and international service) programs we have.”
Parks said the emphasis on the international at Shoreline fits in with its “tradition of being a strong academic transfer school. It’s just part of our history and culture here. We have a commitment to multicultural awareness and global awareness.”
Shoreline’s summer study abroad programs are open to all students and members of the community, although traditionally they have drawn primarily those on track to transfer to a four-year institution. The Office of International Programs now is stepping up efforts to interest more of the students who are seeking technical and professional degrees in study abroad. Two new exchange partnerships have already borne fruit. Last winter, six Danish business students from Erhvervs Akademi Vest (Business Academy West) in Esbjerg, Denmark, came to Shoreline for classes and internships with local businesses, and Shoreline and the Danish institute exchanged business and marketing professors for two weeks. Shoreline has won awards for its automotive technology offerings and this past summer 20 students from Ajou Motor College in Boryeong, South Korea, spent two weeks at Shoreline to kick off a reciprocal student exchange program. Ajou’s program is regarded as one of the finest in its country.
President Lambert, who is Korean-American, summed it up last fall in his first “State of the College” address. “One of the great challenges before us is how we prepare our students, community, and workforce to compete in a global world,” Lambert said. Stressing the importance of the liberal arts to the development of the whole person, he added, “Whether it’s the nineteenth century or the twenty-first century, there are certain skills and talents that are universal from one generation to the next. I am proud to be part of a campus that grapples with these issues as we debate ways to ensure that all of our students receive a world-class educational experience.”
Shoreline Community College
2017 Comprehensive University of Iowa
Through its global initiatives and community outreach efforts, the University of Iowa (UI), well-known for its Iowa Writers’ Workshop, has excelled in recent years in welcoming the world to its campus in Iowa City. The campus, situated on the former grounds of Iowa’s first state capital, is integrated into the heart of downtown. The UI’s 33,000 students—4,300 of whom are international—make up nearly half the town’s population.
Situated in a central location on campus, the UI International Programs (IP) office serves as the hub for international activity. In addition to study abroad and international student and scholar services, IP also offers grants and funding support to faculty and students and provides a number of intercultural training opportunities.
Senior Leadership Pushes the Internationalization Agenda
Internationalization at the UI has been more than 20 years in the making, according to Downing Thomas, PhD, associate provost and dean of international programs. “If you look back 20 years, international activities at the university were largely a boutique operation for students in humanities and social sciences. It’s taken some time to gain momentum, but I think that now we’re seeing that the success and the true value of internationalization occurs when it is riveted to the core missions of the institution,” says Thomas, who also serves as the UI’s senior international officer.
Thomas’s position as dean was created in the late 1990s, when former university president Mary Sue Coleman, PhD, recognized that the institution needed senior leadership to advance its internationalization agenda.
Former provost Barry Butler, PhD, who left the UI in March 2017, adds that Coleman and then-provost John Whitmore, PhD, also provided funding to each college and asked them to come up with creative ways to internationalize the curriculum.
At the time, Butler, associate dean of engineering, used the seed funding to start the Virtual International Project program, which drew on emerging industry practices for working in remote teams. Engineering students were able to collaborate with peers abroad to work on international design projects. Since the initial partnership with Aix-Marseille University in France, the program has expanded to include Hong Kong University of Science and Technology.
Current president Bruce Harreld plans to continue building on the legacy of his predecessors. “Moving forward we hope to be more purposeful in designing an international experience specifically augmenting each student’s on-campus work and career interests,” he says.
Community Outreach As a Cornerstone of Campus Internationalization
A key feature of the UI’s internationalization efforts is its community outreach initiatives. IP currently has seven full-time staff that work exclusively with communications efforts.
“The UI strives to serve not only its students but all citizens of the state. We need to do all we can to share with fellow Iowans the groundbreaking research that happens on our campus and in collaboration with international partners,” says Joan Kjaer, director of communications and relations for International Programs.
International Programs’s signature event is the annual Provost’s Global Forum, which brings together experts from a variety of disciplines to discuss international and global issues.
Full-time faculty are invited to submit a proposal for an award of up to $20,000 to bring speakers to campus. The 2016 Global Forum included an artistic exhibition, a multidisciplinary academic conference, and an undergraduate course on the redefinition of the nation-state in the twenty-first century. The 2017 forum focused on women’s health and the environment.
“It’s an opportunity to focus on a specific issue or topic and have experts from around the country and around the world engaging with our faculty and students,” Thomas says.
Another initiative is WorldCanvass, a monthly radio, television, and Internet program that Kjaer describes as “International Programs’s largest public outreach initiative.” Programs are recorded before a live audience and distributed over television, YouTube, iTunes, radio, and the IP website.
“WorldCanvass conversations are focused on themes that are international in scope. They’re thoughtful, reflective, and inspiring, and we tape the live programs for multiplatform distribution. Interested audience members anywhere in Iowa or the world can enjoy them in the comfort of their home, their office, or their car. We want to reach people where they are and not be limited by time or place,” says Kjaer, who also hosts WorldCanvass.
IP also works with outreach to local K–12 schools. Through the International Classroom Journey program, teachers can enhance students’ understanding of unfamiliar parts of the world by bringing international guests into the classroom to talk about their home countries. For more than 15 years, International Programs and the College of Education have also partnered to present the Teacher’s Institute on Global Education with the goal of helping K–12 educators from around Iowa integrate global perspectives into their classrooms.
Exploring the World Through Writing
Another major outreach effort is the International Writing Program. Since 1967, more than 1,400 writers from more than 150 countries have been in residence at the University of Iowa through its International Writing Program (IWP). The IWP hosts 30–35 well-known authors, poets, and novelists every fall for a three-month residency. Notable alumni include Nobel literature laureates Mo Yan from China and Orhan Pamuk from Turkey.
The IWP, which celebrates its 50th anniversary in 2017, was founded during the Cold War with the goal of bringing together writers from around the world. “It was a place where writers from the Soviet Bloc could meet writers from the west and have free and frank exchanges of ideas,” says Christopher Merrill, IWP director.
Merrill says that since 9/11, there has been a shift at IWP toward a focus on the Islamic world. Because the majority of the IWP’s funding has come from the U.S. State Department and various embassies, much of the program is focused on public diplomacy and cultural exchange.
“After 9/11, we’ve been involved in conversations about the ways in which cultural diplomacy can be a part of the larger diplomatic strategy. And so we started to think of cultural diplomacy as a two-way exchange,” Merrill adds.
As a result, IWP has also started taking groups of U.S. students abroad, hosting symposia in countries such as Greece and Morocco.
To reach an even wider international audience, IWP eventually developed a robust distance-learning program. Since 2012, it has offered more than 30 distinct MOOCs, courses, exchanges, and events on different topics related to fiction, nonfiction, poetry, and plays. In addition, IWP runs a two-week summer writing program at the University of Iowa for young writers, ages 16-19, with workshops taught in English, Arabic, and Russian.
The IWP led the charge in gaining Iowa City’s designation as a United Nations Educational, Scientific and Cultural Organization (UNESCO) City of Literature in 2008. As a UNESCO City of Literature, Iowa City also has an obligation to mentor aspiring cities. Merrill subsequently worked with the Iraqi deputy minister of culture to help Baghdad become a City of Literature in 2015. The connection to Baghdad came out of the connections to the Iraqi literary community made possible through the IWP.
“We like to think we’re helping to jump-start a conversation about world literature,” says Merrill.
UI Creates a Welcoming Atmosphere for International Students
According to the UI, its international student population has nearly doubled over the last 10 years, from around 2,200 in 2006 to 4,300 in 2016. Most of the growth has occurred at the undergraduate level. The top three countries represented on the UI campus are China, India, and South Korea.
To accommodate the growth, International Student and Scholar Services (ISSS) has implemented several programs to support its international population and to promote their integration into life on the UI campus in addition to its standard immigration advising.
One of the initial initiatives in 2008 was the creation of the International Student Committee, which was tasked with auditing existing services and programming for international students to ensure that adequate infrastructure was in place. The committee’s goals have subsequently expanded.
“It drives resources from all units across campus, from housing, public safety, counseling, the registrar’s office, and the colleges to try and make sure that [international students] have the best student experience they can,” says Doug Lee, assistant provost of international programs.
ISSS also runs a number of intercultural programs targeting the wider campus community. The Bridging Domestic and Global Diversity certificate is a leadership program designed to educate students to adapt to cultural differences. Approximately 25 domestic and international students participate in diversity and intercultural training every spring semester. Participants also plan the Bridge Open Forum, an intercultural event to educate the campus about intercultural issues.
The Building Our Global Community certificate is a professional development program that helps UI faculty and staff support international students and scholars. To earn the certificate, participants attend a series of sessions on topics such as helping international students with the cultural adjustment process and the basics of F-1 and J-1 immigration regulations.
The UI also offers individual and group mental health counseling services in English, Spanish, and Mandarin. Students first learn about the University Counseling Service (UCS) at their orientation, when one of the doctors presents about mental health and available counseling services.
“In efforts to meet the needs of students having mental health concerns, the UCS acknowledges that communicating about emotions, insight, and internal conflicts can be highly culturally based and varies greatly due to the construction of how we think about ourselves based on variances within language. As such, the UCS desires to remove as many barriers as possible by providing opportunities for students to communicate in the language that best represents their experience within UCS resource limits,” says UCS director Barry A. Schreier, PhD.
According to Lee Seedorff, ISSS senior associate director, support for using mental health services comes from the students. For example, a group of Chinese students interested in mental health has started a student organization called Heart Workshop, which helps other Chinese students become aware of the support available. Another group is Active Minds, which focuses on mental health awareness and support for both international and domestic students.
In the last few years, the UI has also used technology to reach out to prospective students and parents. According to Lee, it holds welcome sessions in Beijing and Shanghai for incoming Chinese students. To reach students from other countries, they are also creating orientation webinars that students can watch from anywhere in the world. They have also started broadcasting graduations online in Arabic, Korean, Mandarin, Farsi, and Spanish for families who are unable to travel to Iowa City for the ceremony.
The Tippie College of Business, one of the most internationalized schools on campus, has been at the forefront of efforts to integrate international students into life at UI. Around 15 percent of its undergraduates are international, compared with 10 percent on the campus as a whole. To support its large international population, Tippie has created opportunities outside of the classroom such as an international buddy program, which pairs domestic and international students and is open to students from across the campus.
Comprehensive Support for Education and Research Opportunities Abroad
According to the 2016 Open Doors report, the UI ranks in the top 50 U.S. institutions for study abroad, with 21 percent of all undergraduates going abroad. The UI also has several initiatives that create education abroad opportunities for underrepresented students. The total minority undergraduate population is 14 percent, and 16 percent of all undergraduate study abroad participants were students of color in the 2015–2016 academic year.
There are a number of awards available, including a $500 scholarship for traditionally underrepresented populations, such as first-generation students, students of color, LGBT students, and students with disabilities, to help finance study and research opportunities abroad.
IP also recently collaborated with the UI Center for Diversity Enrichment to host the Council on International Educational Exchange (CIEE) Passport Caravan. IP and CIEE sponsored passports for 116 first-generation students and students of color who were first-time passport holders.
International Programs also receives support from the Stanley-University of Iowa Foundation Support Organization (SUIFSO) to fund research projects abroad. Both undergraduate and graduate students, including students who are not U.S. citizens, can apply for international research grants.
In the past five years, 100 graduate students received a total of $250,000, and 26 undergraduates received a total of $59,000 to conduct international research.
“Every year we have a pool of money for students to do preliminary research, or a creative project. They must be abroad for a month and these are a wonderful starting point to apply for a Fulbright,” says Karen Wachsmuth, PhD, associate director for international fellowships and Fulbright adviser.
The UI has been recognized as a top producer of Fulbright awardees for the last two years. In the 2016–2017 academic year, 15 UI students were awarded grants to conduct research or serve as English teaching assistants abroad.
Wachsmuth sees her outreach and recruitment for Fulbright as a springboard to start more general conversations about opportunities abroad, especially early in a student’s academic career. “There are a lot of different programs going on to start conversations, and fellowships are a part of that because they also encourage students to put together their language training or just things that they’ve learned in their coursework and to apply it to an arena that eventually helps them develop their professional goals,” she says.
“The biggest compliment that I get from students is ‘Even if I don’t get this grant, I’ve learned so much about myself and about where I want to go from doing this,’” Wachsmuth says.
Douglas Baker, who graduated in 2015 with degrees in music and Japanese, spent a year in Japan as a Fulbright fellow. He was able to combine his two majors to investigate the work of a nineteenth-century Japanese composer.
He says that the UI’s position as a research institution gave him the resources he needed to prepare his proposal. “The university has many qualified people, from professors to librarians, who know the ins and outs of creating projects or grant writing or conducting research. Karen [Wachsmuth] and International Programs also provide so much assistance in the application process in terms of information sessions, writing workshops, [and] draft writing get-togethers,” he says.
UI Runs Largest U.S. Study Abroad Program to India
The UI’s single largest study abroad program is the India Winterim, an intensive, three-week field-based program held every January. Due to the program’s overwhelming popularity, no other U.S. college or university in the United States sends more students to India. In 2016–2017, 85 students participated in five different courses.
The program is the brainchild of founder Rangaswamy “Raj” Rajagopal, PhD, also a professor of geographical and sustainability sciences. Rajagopal started the program in 2006 and has subsequently sent more than 1,100 students and 60 faculty members to India.
Students are placed at nonprofits and academic institutions through a variety of faculty-led courses in various disciplines, ranging from engineering to art history. Courses have addressed issues such as water poverty, craft traditions, sustainable development, education, and nonprofit management. Students work with Indian partner organizations to learn about their approaches to addressing social issues.
Janice Cousins is a premed and psychology major who traveled to Kerala in South India this past winter break. She took a course titled Pain, Palliative Medicine, and Hospice Care: Learning from Each Other led by a faculty member from the school of medicine. She learned about end-of-life care in India by working with a physician who founded a community-based palliative care program.
“He started this program for people who cannot afford medicine and aren’t getting the correct care. He was really passionate in teaching us about palliative medicine, which considers everything about the disease, including the mental and spiritual aspects. This completely expanded my perspective on medicine. The things I learned in India, I’m not going to learn in medical school here,” Cousins says.
Rajogopal spent six months working with the Indian physician to develop the palliative care course. He says that cultural comparison is one of the key aspects of the program. In the United States, hospice care in an institutional setting is most common, whereas in India, end-of-life care is provided in the patient’s home.
“The lesson learned is that there is no single right model of living life. What we are trying to teach is that America doesn’t necessarily know best. There are different models of evolution, culture, and history,” he says.
Rajagopal says that many students, like Cousins, have come back from India with a desire to go to medical school after participating in courses related to health care.
“All of these kids come back, and they’re renewed. They’re totally fearless. You see people living in extraordinary conditions and doing all these kind of things, and it changes you forever,” he adds.
Global Studies Literature Review—No. 10, February 2020
2005 Comprehensive Howard Community College
Near the end of the faculty’s first meeting with Mary Ellen Duncan after she became president of Howard Community College in 1998, Spanish professor Cheryl Berman stood up and asked with unwonted diffidence, “Can I start study abroad programs here?” “You don’t have study abroad programs? Of course, you better start study abroad programs,” replied Duncan, a onetime high school Latin teacher who had previously expanded the horizons of SUNY’s College of Technology at Delhi during seven years at the helm of that school in New York’s Catskill Mountains.
Today Howard Community College regularly sends dozens of students on a Spanish immersion program in Cuernavaca, Mexico, each January, and it offers opportunities to study in China, Italy, Greece, Russia, and Costa Rica. It has student and faculty exchanges as well with institutions in Denmark and Turkey, awards scholarships for study abroad, and has partnerships with Dickinson College and the College of Notre Dame of Maryland that allow top Howard students entry to additional summer programs on several continents.
A Very Internationally-Oriented Community College
Howard’s World Languages department—Cheryl Berman is the director—regularly teaches Arabic, French, German, Italian, and Spanish, and through its Critical Languages program provides tutors and online resources for students to learn Chinese, Russian, Korean, and Greek. It has a thriving English Language Institute, as well as 174 international students among the 6,700 students seeking associate degrees. Howard faculty, administrators, and even its board of trustees are active in Community Colleges for International Development, Inc., a consortium of 90 community colleges involved in exchanges and development projects in more than 40 countries. Duncan chaired the consortium in 2005.
Howard is in the midst of a building boom, with work completed on a high-tech Instructional Laboratory Building, a performing arts complex well under way, and a $28 million student services building in the offing. Howard was born in 1970 with advantages, sitting in the middle of one of the wealthiest counties in the United States, midway between Washington, D.C. and Baltimore. Columbia, its hometown, is itself an experiment in living, a planned community created in the turbulent 1960s by developer James Rouse, known for revitalizing Baltimore’s Inner Harbor and breathing new life into Boston’s Faneuil Hall, as a place where all races and classes could live and work together, with parks and pathways and a small-town atmosphere. It has not worked out entirely as Rouse dreamed; most of Columbia’s 100,000 residents commute to jobs in Washington and Baltimore.
Howard Community College is only the seventh largest of Maryland’s 16 community colleges, but enjoys an outsized reputation as a place that cultivates and rewards innovative thinking, from entrepreneurial workforce training programs to a much honored theater program that boasts the only professional Equity theater group in the country at a community college. The president and vice-president of the student government last year were from Germany and Syria respectively, and Howard has garnered several national awards for internationalizing its curriculum. Duncan said it is fitting for a place founded as a “little Shangri-La. We’re in a community that has people from all over the world.”
Faculty and Administration Work Together on Internationalization
The emphasis on the international spread throughout academic departments after business professor Rebecca Mihelcic became coordinator of international education in 1999. Vice President of Academic Affairs Ron Roberson, a former chair of the humanities division and fine arts professor, said, “When Beckie expressed an interest in really going after the development of an international education program, I was very excited.” Roberson, who spent a year as a Fulbright scholar painting and studying art history at the University of Louvain in Belgium after his graduation from Morgan State University, added, “Nothing happens in education unless you’ve got somebody on fire about an issue. Beckie had the conviction that this was a critical direction for the institution.” Mihelcic built on groundwork that Margaret M. Mohler laid as director of the International Business and Education Center from 1995 to 1999 at Howard. But Mihelcic cast the net wider, encouraging faculty in every program to take advantage of international travel and research opportunities and to incorporate international content into their classes.
Patti English, who 10 years ago started Howard’s cardiovascular technology program, which trains technicians to work in cardiac cath labs in leading Baltimore and Washington hospitals, remembers getting a survey from Mihelcic five years ago encouraging faculty to think of ways to internationalize their courses. She sent it back with a note saying, “Beckie, I would love to, but I can’t foresee anything in my field being international.” When pressed, English recalled that some countries had approached her professional association for advice on setting up cardiac cath labs. “Patti, what do you think of that?” asked Mihelcic.
In January 2004, English and Jeanette Jeffrey, an assistant professor of health science who teaches nutrition and community health, took four students to Costa Rica for a comparative study of the country’s healthcare practices. They visited public and private hospitals and clinics, and will be returning with more students in 2006.
“Everyone is incredibly supportive of internationalizing Howard, from the president on down,” said Jeffrey, who also teaches at the University of Maryland, Baltimore County. Last year Roberson gave her a professional development grant to do field research in Switzerland under the auspices of UMBC’s health administration policy program.
“You have to get the faculty on board before you get the students,” said Mihelcic, who raised $6,000 last year for study abroad scholarships by renting to colleagues a rustic cabin she owns. “Once faculty start thinking in international terms and they start talking international, it becomes a natural thing. It’s not something we’re adding to the curriculum. It’s something that’s part of our education.”
Offering Students Mirrors and Windows
Helen Buss Mitchell, a philosophy professor and director of women’s studies, always had been passionate about exposing philosophy students to the widest possible range of thought and beliefs about existence, not just the Western tradition. When she complained about the deletion of women’s voices from a popular philosophy textbook in the early 1990s, the publisher’s representatives asked Mitchell to write her own textbook. The result was Roots of Wisdom, now in its fourth edition and being translated into Chinese and Spanish. Mitchell also produced a television course, “For the Love of Wisdom,” distributed by PBS. “My life has taken quite a different turn and it’s been wonderful,” said Mitchell.
Mitchell said Howard Community College’s internationalism is partly a product of “where we are, between Baltimore and Washington. We’ve got embassies 25 minutes away, and events of all kinds. We’re positioned in a place where the world comes to us, and we make a special effort to be, in Diogenes’s famous phrase, ‘citizens of the world.’”
“Twelve years ago, when I first started teaching ‘Religions of the World,’ most people in the class were Christians or a few Jews, that was it. Now every semester I’ve got Muslim students in the class and often Hindu students,” she said. “It makes for very interesting discussions.”
At Howard, Mitchell said, “We offer our students mirrors as well as windows. We want our students to see through the windows into whatever it is we want them to see. But we’re offering mirrors as well so that in my book and in a lot of things going on here, students see themselves reflected.”
World Languages Program
The college renamed its “foreign” language program “world” languages several years ago. “I love that,” said President Duncan, who took the Spanish immersion classes in Cuernavaca herself. “‘World’ languages sounds much more inviting.” The college celebrated World Languages Day last March with a day- and eveninglong series of 15 events ranging from skits and songs to lectures and a Chinese calligraphy demonstration (Cheryl Berman served as the impresario, wearing a peasant dress she brought back from Chiapas, Mexico). To accommodate day and evening students, the dancing, yodeling, mariachi music, and more went on from 10 a.m. to 2 p.m. and again from 5 p.m. to 9 p.m. The language classes , draw students of all ages, from teenagers to octogenarians. “Cheryl is such a strong and joyful force, drawing people into the culture and languages,” said Jean Thiebaux, a retired mathematician for the National Oceanic and Atmospheric Administration who has taken Spanish classes here and in Cuernavaca.
The immersion classes in Mexico are taught at Universidad Internacional in Cuernavaca, which arranges stays with host families for students from many U.S. colleges and universities. Jonathan Henry, who works in international promotions for the Mexican university, said, “To me, Howard seems like a regular university.”
Universidad Internacional sent faculty member Carlos Guzman on a one-semester teaching exchange to Howard in 2003. His courses were so popular that Howard asked him to stay for a second semester, and then for a second full year. “This will be my last [semester]. It’s time for other faculty to have the opportunity,” said Guzman.
Berman was a French major in college whose interest in Spanish was awakened when she and her husband adopted twin girls from Bogotá, Colombia. “I fell in love with everything Spanish, with the cultures, the whole thing,” she said.
Berman has a gift for picking up languages—and for convincing others to give it a go. “You just have to role model passion and energy and expectations and all those things, and they pick and choose what they take out of it,” said Berman.
When Berman set out to explore the first study abroad opportunity for Howard, a Spanish professor from a State University of New York campus shared a wealth of advice about finding immersion classes in Latin America. She also informed her about the myriad of details related to preparing students for the experience—everything from shots to release forms.
Partnerships with U.S and Danish Governments Bear Fruit
Howard’s critical language program grew in part out of Berman’s interest and involvement in the Interagency Language Roundtable (www.govtilr.org), a half-century-old network of federal agencies that share information and resources about teaching and learning languages. Howard hosted a Roundtable meeting in April that explored the roles of community colleges in delivering foreign language education in the United States, and the Roundtable also held its annual summer research showcase at Howard in July 2005.
The government has identified six languages as critical to U.S. national security—Korean, Chinese, Farsi, Russian, Spanish, and Arabic—and Howard now offers regular or special instruction in five of them. Berman believes that since these languages have been identified as a national priority, educators and schools at every level should do their part to teach them. The students in a Korean or Chinese critical language tutoring session at Howard may never end up at the Defense Language Institute’s Foreign Language Center in Monterey, California, but they could become part of a groundswell that produces more candidates for advanced training. “It’s like a [youth] soccer league, you know? One that has both travel teams and the neighborhood kids?” said Berman. “It’s like, ‘Everybody—high schools, community colleges, four-year colleges and universities—just put in your players, and somehow enough will emerge at the top.’” At Howard, she added, “we’re the neighborhood squad, and that’s how I like it.”
Howard got a Danish connection thanks to a State Departmentarranged visit by the Danish education minister. Roberson was invited to a conference in Denmark with other community college representatives. He and representatives from three Danish colleges eventually decided to develop an information technology exchange program. “I thought that would be the easiest thing around which to develop an articulation. The skill sets and the software are the same, regardless of where you are; you’re still dealing with Microsoft and Apple,” he said.
“I proposed a tactical project that we could do ourselves, regardless of whether we got external funding,” said Roberson, whose office is filled with portraits he has painted in styles from that of Rembrandt to stark realism.
Faculty from the three Danish institutes—Neilsbrock Copenhagen Business College, Odense Technical College, and Tietgen Business College—visited Howard and jointly worked out the articulation agreement so that Danish students could spend their third semester in Howard and U.S. Information Technology (IT) majors could spend a semester in Denmark, where IT courses are routinely taught in English.
What do the Danes have to teach U.S. students headed toward careers as programmers?
“It was really happenstance, in all honesty, that this partnership was with Denmark,” Roberson said. “The fact is, though, that the year that their minister of education visited our campus, their business and technical school system won the prize as the best in the European Union. I was very curious how it was [that] they were organizing their programs. We have learned quite a bit from our collaboration. They design programs very differently. They have a holistic design. We offer a menu list and students pick from that menu. Their holistic approach was very interesting to us, the fact that they taught business and marketing and entrepreneurship as part of their IT programs. What IT program in the United States does that?”
Long-term internships were also built into the Danish regimen, so that after a year of classes, all students spent an entire semester working in industry before returning for another semester of coursework. “They really are very connected with the industry. They learn not only the abstractions of the education program, but they actually understand how it works in the real world,” said Roberson.
“The fruits are really just beginning for us. We sent our first student over last fall; they have sent seven so far,” he said. The Howard student, with support from the community college, studied multimedia design in Odense—birthplace of Hans Christian Andersen, two hours by train from Copenhagen—and “had a wonderful experience.” The Danish exchange students, meanwhile, who had been taking English since elementary school, all placed into college-level English at Howard and excelled in their studies here. The community college, which has no dorms, rented an apartment for these exchange students. “For the Danes, this is nothing special. They have many of these agreements with many different countries. The students have a lot of choices. We represent another choice for their students,” said Roberson.
Consortium Teams with Turkish Technical Colleges
In consortium with Delaware Technical & Community College and Northampton College in Bethlehem, Pennsylvania, Howard is now attempting to forge an extensive partnership with technical colleges across Turkey. Howard will be lending its expertise in preparing English as a Second Language (ESL) teachers as well as in teaching computer sciences, while Delaware Tech and Northampton will impart their expertise in other areas. Vice President of Student Services Kathleen Hetherington and ESL Director Jean Svacina made an exploratory trip to Greece and Turkey in 2002 under the auspices of Community Colleges for International Development. Rebecca Price, the ESL program administrator, was headed to Turkey this spring along with a team of Howard administrators to work out the details and to gauge whether the Turkish computer science students were ready for English-language instruction at Howard after a year of studies at their home institutions. Howard also was sending four students and a faculty member to study in Ankara in June 2005.
The English skills of the Turkish students are not as advanced as those of the students in Denmark. Price, whose ESL program has won both state and national awards, said, “They may need to do a semester here in our language institute, or we may have to go train their teachers so that the instruction they get in English is better before they come here.”
“The Turkish government is totally committed to this. This is not just a couple of schools. If it works, this will be a program available to all two-year schools in Turkey,” she added.
Working with Local Business and Industry
The Howard Division of Continuing Education & Workforce Development has a long history of responsiveness to the needs of Maryland businesses. Patricia M. Keeton, executive director of workforce development, said, “Many Howard County companies are trying to internationalize their business. We have a contract right now with a local company to train 25 Kuwaitis in fundamentals of electronics this summer in order to help that company then teach them how to use their equipment. We’re able to assist businesses in translation efforts, we’re able to help them train employees who speak English as a second language.”
Minah Woo, a program counselor in the English Language Institute (ELI), said one reason its enrollments have grown is that “we have four levels of classes and a variety of classes at each level. We’ve established ELI custom class options. The student who won the scholarship to art school was taking nine credits of ELI and three credits of art class.” Some institute students bound for U.S. graduate or professional schools come to Howard’s ELI after scoring over 600 on the Test of English as a Foreign Language.
“Students come and say, ‘I have a real need in public speaking.’ Others say, “I can speak fine, but they don’t understand my pronunciation,’ or they come and say, ‘I need to do more professional writing.’ They can come here and take the classes they need, whereas other institutes basically have morning writing and grammar and afternoon reading and conversation.”
JoAnn D. Hawkins, associate vice president of the Division of Continuing Education & Workforce Development, said tool manufacturer Black & Decker is sending executives to Chinese classes at Howard so they can communicate with employees at a plant in Soochow, China. “They found that when they went over, even though they had translators with them” some of what they said was lost in translation. Her division also is set to help a company that trains firefighters for Malaysia produce the country’s first emergency medical technicians. That would involve sending two Howard instructors to Malaysia for five weeks over the summer, then hosting a dozen or more trainees here for five more weeks.
Hawkins, who used to lead study trips to Europe and Asia that the college organized for community members, said the spirit of cooperation between the credit and noncredit sides at Howard is unusual. “We don’t have silos. Whoever can do a program best does it,” she said.
Vladimir Marinich, a Howard history professor, and his wife Barbara Livieratos, the associate director of research, regularly take students and other community members on a study trip to Russia that is built around a cruise on the Volga between Moscow and St. Petersburg. They have devoted profits from the trip to a study abroad scholarship fund and have raised $40,000 on four trips since 2000. Kristy Herod, 25, won a $3,200 scholarship that paid for her trip to Russia. The Hawaiian-born Herod, now pursuing her bachelor’s degree at the University of Maryland, said, “There’s nothing better than actually being able to say, ‘Well, I read this in a book, but this is where it happened and here I am.”
Scholarship Students Are Looking for International Experience
The Rouse Scholars Program—named after the founder of Columbia—has long been a source of pride for Howard. Barbara Greenfeld, director of admissions and advising, said the selective admissions program “is unique among community colleges across the nation.” It was begun 13 years ago and its reach has been extended by a partnership with Dickinson College in Carlisle, Pennsylvania, that allows Rouse scholars to go on Dickinson summer study abroad programs. Dickinson, which was featured in the NAFSA’s Internationalizing the Campus 2003 report, runs 35 study abroad programs in 22 countries on six continents. Patrick Ginssinger, a 2003 Howard graduate, went on an archaeological dig in Scotland with students from Dickinson and the University of Durham. Hafsa Bora ’05, who went to Dickinson’s center in Bologna, Italy, in summer 2004, said, “I loved everything about my … summer study abroad experience. I learned so much and can hardly wait to return.” Other Rouse scholars have studied in London and Hong Kong, in some cases with tuition waivers or reductions. Howard also has formed a study abroad partnership with the College of Notre Dame of Maryland.
Greenfeld said Howard regularly asks its Rouse scholars what they were looking for in a college. In recent years, the answers were clear. “They want housing and they want an international travel experience, and they want to know how we’re going to provide that for them,” she said.
Providing the Encouragement and Support for International Programs
Howard is considering building its first dorms not just to keep attracting top caliber local students, but to make it even more inviting for international students. The lack of dormitories has been an obstacle the college has had to overcome in forging partnerships, both with the Danish colleges and a new arrangement with Soochow University in Suzhou, China. But Howard hasn’t let that curb its momentum.
There’s a lesson in that for other colleges, said Kate Hetherington, who is herself a graduate of and former administrator at the Community College of Philadelphia (also featured in Internationalizing the Campus 2003). Obstacles can be overcome. “Opportunities do show up at your doorstep, and when they do, it’s a matter of saying, ‘Let’s give this a try,’ rather than, ‘No, we don’t have housing,’ rather than looking at all the nos,” said Hetherington. “There’s been a lot of freedom [at Howard] for people to explore ideas around the theme of global education….Essentially we’ve asked people to let their creative juices flow and given them the freedom and support to go ahead.”
Building Connections with China
Roberson traveled to China in 2004 in quest of new partners. When Duncan was president of SUNY Delhi, her hospitality program exchanged students and faculty each year with a partner in China. As the president said of her receptiveness to creating study abroad opportunities at Howard, “It’s hard working in China, but I couldn’t believe that this community wouldn’t want that experience for their children.”
Qing Qing Li, a professor of English at Tianjin University of Commerce in China, spent a year at SUNY Delhi teaching Chinese culture classes a decade ago, and President Duncan invited her to reprise that role at Howard this past year. Li, whose education was disrupted by the Cultural Revolution in the 1970s, said she has gained insights at Howard that will help her students back in Tianjin. She is auditing Helen Mitchell’s “Religions of the World” course and deepening her knowledge of Western culture.
“I grew up in the ’60s and 70s in a kind of culture vacuum. I did not really know much about my own culture,” said Li, who demonstrated the art of Chinese calligraphy as part of Howard’s World Languages Day. “My education was like everyone else’s. We didn’t study the normal courses; we were doing the political things. We spent a lot of time in the countryside and in the factory to be reformed.” It was only “after I learned English [that] I realized that Chinese, my own culture, was just as important. So this coming to America to teach about Chinese culture is really my journey to return to my roots,” Li said.
Roberson has arranged to send a group of Chinese language students to a summer immersion program at Soochow University in Suzhou, China, in 2006. That partnership grew out of an American Association of Community Colleges conference that he attended in 2004, where he made contact with three institutions interested in opening their doors to U.S. students. Soochow offered the best deal—tuition and room and board for a month for just $750—and Roberson returned to China this spring to finalize the arrangement. A new community college in Shanghai is hoping to form a partnership with Howard’s English Language Institute and develop an international business and marketing course that Howard could cosponsor in Shanghai. Again, as he did in Denmark, Roberson looked for ties that were practical and that two institutions 7,400 miles apart could manage on their own. “You don’t want to go to China without knowing what you’re doing because you can do a lot of toasting and bowing and come back with nothing,” he said.
Countering Trends: Growth in ESL
Howard’s English Language Institute has grown in the past four years even as similar programs on many U.S. campuses have seen enrollments slump due to visa restrictions and increased competition from other English-speaking countries. The English Language Institute started with six students in 2001; this year it enrolled 90, including 77 international students on F-1 visas and 13 permanent residents. The intensive instruction—typically 18–20 hours per week—is geared for those interested in boosting their English proficiency as rapidly as possible. The institute can custom-tailor courses to a student’s particular interests and needs, as it did for June Eun Song, an aspiring artist from Korea, who after three semesters at the institute won a $30,000 scholarship to the Cleveland Institute of Art.
The institute is just one part of Howard’s large, robust English as a Second Language program, which enrolls 1,400 non-native speakers—mostly permanent residents of Howard County who are part of a growing population of immigrants from Korea, Latin America, and other parts of the world—in noncredit courses, and 400 others taking the same classes for academic credit. The noncredit and credit work closely together with a wide range of students who need better English skills, from professionals with advanced degrees to blue-collar workers. Some students are readying themselves to matriculate at Howard or four-year colleges; others already possess a college degree but are preparing for graduate school at Johns Hopkins University and other top institutions.
An Action Plan for Continued Growth
Howard Community College’s internationalization proceeds apace on multiple fronts: a rapidly growing English Language Institute; more opportunities for students to study abroad and more teacher exchanges; support for faculty to deepen or develop international expertise; and an entrepreneurial continuing education division that casts a wide net for training opportunities. Its journey is far from complete. It is just beginning to consider how to implement the charge it received from a citizen’s Commission on the Future “to make a clear and visible strategic commitment to international/intercultural competence.” A Multicultural Plan Committee headed by Kate Hetherington has produced a blueprint that includes stepping up international requirements, more faculty exchanges, and, if and when dorms are built, expanding the Multicultural Center and opening a “world café” for people to meet, eat, and exchange ideas and experiences. With Beckie Mihelcic phasing into retirement—she handled the international duties parttime in addition to teaching—Howard has hired as the first full-time director of international education George Barlos, an attorny who formerly directed international programming and study abroad at the University of Dayton and Tulane University. It also hired a fulltime assistant, Christele Cain, who holds twin degrees from Howard in graphic design and mass media web production.