Feature

Getting to Work

How career services offices are helping international students launch their professional futures.
Illustration: Shutterstock
 

International students are increasingly focused on how a degree earned abroad will advance their career prospects, and U.S. universities and colleges are responding. Facing increased competition abroad and restrictions on immigration at home, international student offices are focusing on job outcomes, partnering with career services, and looking at employability as integral to their recruitment strategies.

When Cheryl Matherly was on a recent recruitment trip to India, the importance of employability for international students hit home through her conversations with alumni, high school counselors, and the parents of prospective students. “Families were expressing concerns about the ability of their sons and daughters to be able to get a job after getting a degree in the United States,” she says.

As the vice provost for international affairs at Lehigh University, Matherly has subsequently convened an international student career development task force that will be charged with finding ways to support Lehigh’s 1,100 international students in their professional development. “We’re not just adapting the programs that we already do for our domestic students. We are starting by looking at the needs of this population and thinking about how to design distinct programs and services to meet those needs,” she says.

Matherly sees career services as part and parcel of the admissions and recruitment pipeline: “One of the things we’re discussing at Lehigh is the very particular relationship between our ability to recruit and attract top international students and their expectations to be able to find a job after they graduate.”

While still currently under development, Lehigh’s career services that specifically target international students include job shadowing, extending the use of curricular practical training (CPT), and leveraging their international alumni network to create a mentoring program.

Dealing With Uncertainty About Postgraduate Training and Employment

The increased focus on future job prospects for international students at Lehigh and other institutions coincides with growing uncertainty about immigration and postgraduation employment options in the United States. While the value of a U.S. degree in getting a job is often cited as a factor in international students’ decisionmaking, the current political climate has given the conversation new urgency, especially as countries like Canada have recently taken steps to make education a path to eventual citizenship. A recent survey by World Education Services (WES) found that 73 percent of international students said the ability to gain U.S. work experience before returning home or going to another country was an important factor in their decision to study in the United States.

In April 2017, U.S. President Donald Trump issued an executive order, “Buy American and Hire American,” which suggested a tightening of rules related to the hiring of foreign skilled workers through the H-1B visa scheme. U.S. officials have subsequently increased the scrutiny of foreign workers and some countries, such as India, report increased visa denial rates since the order. There has also been concern among the higher education community that the current administration might attempt to rescind President Barack Obama’s two-year extension of optional practical training (OPT), which allows international students in the science, technology, engineering, and mathematics (STEM) fields to work in the United States for up to 36 months after graduation.

“There are a lot of questions about what’s going to happen with the H-1B program and the OPT STEM extensions. Some students who are doing STEM degrees are wondering if OPT will even be in place when they finish their degrees,” Matherly says.

The effects of the uncertainty are being felt across all types of higher education institutions. According to the 2017 Open Doors data from the Institute for International Education (IIE), there are 10,000 fewer new international students studying in the United States in 2017–18 than there were in the previous academic year. This is the first time new enrollments have declined in the last 12 years.

“In keeping with the national trends, we’ve seen the same decrease. This really boils down to the fact that students have concerns about investing time, money, and effort with a diminishing sense of the potential for opportunity to work in the United States at the end,” says Ana M. Rossetti, assistant dean of academic administration and student affairs at the Illinois Institute of Technology (IIT) in Chicago.

Students are not the only ones experiencing anxiety. Career service professionals have seen an increased hesitance among the employers they work with. According to the National Association of Colleges and Employers (NACE) Job Outlook 2018 report, the percentage of employers that expect to hire international students has dropped for three years in a row to 23.4 percent in 2017. In contrast, more than a third of employers planned to hire international students in 2015.

Some experts say this points to the need to prepare students for the possibilities of going home. The New York Institute of Technology (NYIT), which won the 2015 Simon Award for Campus Internationalization, leverages its alumni network to help students find job and internship opportunities in their own countries or globally. In China, NYIT also works with other U.S. institutions to organize career fairs in Beijing and Shanghai.

Employer Outreach Key to Creating Opportunities for International Students

Universities and colleges have recognized the need to educate both employers and students on immigration regulations and postgraduation work opportunities in the United States. A common practice at many institutions is to bring in an immigration attorney who explains the process in detail.

“A lot of employers are not really sure about what it means to sponsor students. So we invite employers to come and talk to the students and also invite an immigration attorney to talk to both of these groups and answer the questions that students and employers may have around OPT and H-1B. The attorney demystifies the entire sponsorship process and then [both employers and students] feel a little more comfortable about the process,” says Shahzad Hussain, senior associate director of the Stuart School of Business Career Management Center at IIT.

Hussain says they also hold regular CPT and OPT workshops for international students so they can answer any questions employers might have about regulations during interviews. “Knowledge of CPT, OPT, and H-1B definitely helps the international students and alumni in advocating for themselves with potential employers. There are several employers who are unaware of the CPT and OPT provisions of the F-1 student visa and employers generally misunderstand that any time they have to hire an international student they will need to sponsor the student,” he says.

Other institutions actively try to develop relationships with employers who are open to hiring international students. Mark Presnell, executive director of Northwestern Career Advancement at Northwestern University, says they routinely talk to employers about the ways in which they can hire international students—and the benefits of doing so. “Our goal is to connect students in our systems and at our events to employers that are supportive of their visa status,” he says.

Lehigh University’s Center for Career and Professional Development asked the Office of International Students and Scholars to develop a two-page guide for employers that provides basic information on terminology, different work authorization options, social security, taxes, as well as a list of the benefits of and myths about hiring international students. The guide was authored by the director of international student services, Samba Dieng, and is used by the career center in its employer outreach.

“We have tried to do [employer outreach] more in terms of getting good information out there and then focus on trying to help individual students with networking,” Matherly says.

Institutions Create Opportunities for International Students to Gain Practical Experience

The 2017 WES survey found that while international students were generally satisfied with résumé assistance and career-focused workshops provided by career services offices, they were dissatisfied with services that help connect students to jobs and internship opportunities. This dissatisfaction can often be exacerbated by a lack of on-campus jobs, which is the primary form of employment available to international students.

To help ensure that international students can find on-campus jobs, NYIT allocates $25,000 a year to fund positions for international students. According to Executive Director John Hyde, the Office of Career Services and Alumni Relations also tries to create unpaid volunteer opportunities for international students where they still have an opportunity to develop professional skills. For example, the institution has received a grant that allowed it to reimburse international students for transportation costs to get to and from volunteering in an after-school program.

Other institutions, especially at the graduate level, are building opportunities for students to gain professional experience into the curriculum. All first-year, full-time graduate students enrolled at IIT’s Stuart School of Business who have not completed at least six months of professional work in the United States must participate in the two-semester Advancing Career and Education (ACE) program. Completing ACE is both a graduation requirement and a prerequisite to do an internship later on.

In the first semester, students are required to attend workshops on cultural differences, workplace norms in the United States, goal setting, time management, interpersonal communication, and job search skills, among other topics. They also develop a résumé and participate in informational interviews and networking events. During the second semester, they are assigned to teams that work on a project for a local company. The opportunity to gain professional competence by working on a real project for a company is embedded into the program, says director Curt E. Allee.

Close Collaboration is Required

Professionals in both the international education and career services fields have recently recognized a growing need to serve international students. Career counseling organizations such as the National Career Development Association (NCDA) and the National Association of Colleges and Employers (NACE) have increased their focus on international students. A 2015 NCDA survey of career services professionals found that more than half of career services centers offered customized programs for international students. However, a student survey conducted at the same time reported that more than half of international students responding to the survey had never utilized career services on their university campuses.

The 2017 WES survey similarly found that 43 percent of international students were unfamiliar with the services offered by career centers, which speaks to the need to do greater outreach to international students. Some international student services offices invite career services professionals to introduce their work at orientation, while others have career services professionals offer drop-in advising in the international student office.

At Northwestern, the Career Advancement Office offers career counseling in tandem with immigration advising through international student services. “My entire staff is well aware of the issues students face as they graduate and want to do OPT, and they’re routinely referring [students] to the international office to tackle visa issues. The international office is routinely referring them back to us with when they’re looking for internships or full-time jobs,” Presnell says.

Rossetti adds that on today’s college campuses, the functions of the international student services and career services offices often overlap and coordination ensures that students are positioned to take full advantage of postgraduate employment options: “We now have multiple types of functional areas where students are essentially dealing with immigration and career management. It’s important that at every point in time, every administrator that is in touch with the students is reinforcing rules and regulations so that at the time they [are] eligible, they are appropriately eligible. It’s been good to be able to have that collaboration throughout the process to help support what ultimately is the goal, which is getting the students into the career that they want after graduation.”  •

 


Tech Tools for Career Counseling

It’s not really a surprise that the New York Institute of Technology (NYIT) is at the forefront of using technology to deliver career services to its international students and alumni. “A student doesn’t physically have to come into a career center anymore. We do virtual appointments with Zoom or Skype. Career counseling has changed a bit since I’m not necessarily sitting down with them one-on-one with their résumé. I might be looking at Handshake, which is a platform we’re using right now, and walking them through some ideas about the changes to make on their résumé while they are also online,” says John Hyde.

In addition to résumé editing capabilities, Handshake offers an online career portal where students can search for jobs, internships, and volunteer opportunities. Hyde says students can also find out more about employers posting these opportunities and set up alerts to be informed about companies conducting campus recruitment at NYIT. “This is also the place where employers post their opportunities through NYIT to advise our current students and alumni about open employment or networking opportunities,” Hyde adds.

Many campuses are also using technology to facilitate peer mentoring that allows current students to connect with alumni. NYIT chose a career and mentoring software platform called CampusTap. “We have been building out our alumni who have an interest in mentoring and have recently reached out to our students to populate that side. We know that students want to connect with alumni, as we are asked this all the time from our students seeking expertise of our community,” Hyde explains.

NYIT also has a LinkedIn group with more than 3,400 members made up of NYIT students, staff, and alumni. “We also welcome employers and HR professionals/recruiters to join this group to share employment opportunities,” Hyde says.

About International Educator

International Educator is NAFSA’s flagship publication and has been published continually since 1990. As a record of the association and the field of international education, IE includes articles on a variety of topics, trends, and issues facing NAFSA members and their work. 

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About NAFSA

NAFSA: Association of International Educators is the world's largest nonprofit association dedicated to international education and exchange. NAFSA serves the needs of more than 10,000 members and international educators worldwide at more than 3,500 institutions, in over 150 countries.

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